Frequently Asked Questions
Are Ben Pharma products safe for all types of animals ?
Each of our products is specifically formulated for a specific animal species (cattle, goats, sheep). Always read the label and instructions for use. If in doubt, consult our veterinarian.
How to store products properly ?
Store the product in a cool, dry place and away from direct sunlight.
Does Ben Pharma provide customized products ?
Yes. We offer custom formulation services for bulk orders tailored to specific needs in the field. Contact our sales team for more information.
Where can I buy Ben Pharma products ?
Our products are available through Shopee and Tokopedia. You can also contact our sales team for purchasing information in your area.
Can I consult before purchasing a product ?
Of course. We offer a free online consultation with our team of veterinarians to help you choose the most appropriate product.
What if the product I purchased is not suitable or there are complaints ?
Your satisfaction is our priority. Please contact Ben Pharma customer service with proof of purchase and a description of the issue. Our team will assist with an evaluation and provide the best possible solution.